Coronavirus - PLEASE DO NOT ATTEND THE SURGERY
***** CORONAVIRUS *****
As per national guidance, if you have a new continuous cough or a high temperature (37.8 degrees centigrade or higher) OR loss of/change in smell or taste, please stay at home (self-isolate) for 7-14 days. See NHS website.
In line with advice from the Prime Minister, please can we request that you DO NOT come to the surgery unless you are requested to do so.
Prescription requests can be sent direct to your chosen pharmacy. If you require an appointment, please consider using econsult (use link below) or alternatively telephone the practice and the reception team will be able to help you. Any appointment in the surgery will be assessed by telephone beforehand - please ensure we have the correct contact details for you. If you already have an appointment booked, please do not come to the surgery; the GP or Nurse Practitioner will contact you by telephone and, if it is felt you need to be seen, you will be invited to the surgery. Sick notes can be emailed or posted to you - please discuss with the reception team.
Please be aware that there may be extra waiting times when telephoning the practice due to high demands.
The online appointment booking service has currently been suspended.
Please DO NOT order your medication early or ask for extra quantities. We continue to work with the local pharmacies to ensure your prescription is ready on time. Any additional requests will add pressure to the system and may result in a delay. Thank you.
Our aim in asking for your help is to ensure we can continue to deliver safe patient care by reducing the risk of spreading the virus. Thank you for your understanding.
For general information on coronavirus please click on the following link: https://www.nhs.uk/conditions/coronavirus-covid-19/
Rescue packs for patients with respiratory conditions
Some inaccurate information has been circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or COPD.
Patients will already have a COPD/asthma rescue pack if they are in the cohort of patients that this is intended for. Please do not contact us for a rescue pack if you have not had one before. You are advised to manage your condition in the usual way and if you think you have COVID-19 symptoms, please seek advice from 111 online.
Welcome to Bramblehaies Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Monday to Friday 0830 - 1900
| ||Morning|| ||Afternoon|
|Monday||08:30 - 13:30||Home Visits||15:00 - 19:00|
|Tuesday||08:30 - 11:30||Home Visits||16:00 - 19:00|
|Wednesday||08:30 - 11:30||Home Visits||14:30 - 19:00|
|Thursday||08:30 - 11:30||Home Visits||15:30 - 19:00|
|Friday||08:30 - 11:30||Home Visits||15:00 - 19:00|
Evening & Weekend Appointments
We are pleased to announce that we are working with Devon Doctors so that GP appointments are now available for our patients at Tiverton Hospital during the weekday evenings and at weekends.
To access these appointments please call Devon Doctors on 01392 822354. This telephone line is open 8:00am-6:30pm Monday to Friday and 8:00am-1:00pm over weekends and bank holidays.
Please note the 01392 822354 is for booking weekday evening and weekend appointments only.
If you need an appointment at Bramblehaies during the day, you can contact us on the usual surgery numbers.
Click here for further information
Please allow 48 hours for your prescription requests to be processed. Due to increasing workloads and a shortage of GP's, we are unable to issue same day prescriptions.
(Site updated 02/06/2020)