Bramblehaies Surgery

College Road, Cullompton, Devon, EX15 1TZ

Telephone: 01884 33536

D-ICB.Bramblehaies@nhs.net

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Appointments

Accurx

We operate a Total Triage service. It is a system that collects all incoming GP appointment requests over the course of the day into one structured workflow to allow for a Duty GP to triage and prioritise according to clinical urgency. Our Care Co-ordinators are then tasked with acting on the GPs decision. The outcome may not result in a consultation with a GP; it may be another skilled experienced professional that best meets your needs. Your enquiry may even be dealt with without the need for an appointment. You may be signposted to other services such as Pharmacy, Minor Injuries Unit or Accident & Emergency, if they are best placed to help you.
We encourage you to submit the request via the above link if you can as this saves you time waiting in the queue at the reception desk or on the telephone.
Total Triage allows us to make the best use of our resources while ensuring safe and timely care for all our patients.

GP clinics are held as follows:

Dr Hill – Tuesday morning, Wednesday and Friday

Dr Woodland – Monday, Tuesday and Thursday

Dr Thomas – Tuesday, Thursday morning and Friday

Dr Werhun – Monday, Wednesday and Thursday

Dr Thu – Wednesday and Friday

Our reception team will ask for the symptoms of the patient, please do not be offended by being asked, this is required in order to ensure you are referred to the correct clinician and prioritised accordingly.

Practice Nurses
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions. Appointments remain pre-bookable with the Nurses and Healthcare Assistants.

Students
From time to time student doctors join the team as part of their training.  If you prefer the student not to be in attendance during your consultation, please notify reception.

Named Accountable GP
All our patients have a named accountable GP on their clinical record, and this is the GP they are registered with.  If you are unsure who this is then please ask at reception.  This GP has overall responsibility for your care, although you may be dealt with by another GP from the team.

GP Teams are:

  • Dr Woodland, Dr Thomas and Dr Thu
  • Dr Hill and Dr Werhun

Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10am.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Opening Times

  • Monday
    08:00am to 06:30pm
    Alternate weeks till 8pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
    Alternate weeks till 8pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
    Once a month till 8pm
  • Saturday
    09:00am to 05:00pm
    Once a month
  • Sunday
    CLOSED
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