People across Devon and Cornwall can now download a free app which gives them information about waiting and travel times for their local urgent NHS services.
The app, NHSquicker, shows up-to-date waiting times for local emergency departments (A&Es) and minor injuries units, based on the user’s location.
It also shows live travel times to help people make informed decisions about where to go when they are in need of urgent treatment for a minor injury or illness.
People can also use NHSquicker to find information about less urgent NHS services, such as GPs, pharmacies, sexual health services, dentists and opticians.
NHSquicker is available for smartphones and tablets, on Apple and Android.
The app has been launched by the Health and Care IMPACT Network, a collaboration between the NHS across Devon and Cornwall and academics from the University of Exeter.
The launch comes at a time when doctors are urging people to consider using another urgent care service, if the issue is not serious or life-threatening, rather than an emergency department, as hospitals become busier through the winter months.
Click here for further details.
We are very excited to be expanding! We are gaining three clinic rooms and a meeting room. Work will begin week commencing 11 June and will take up to 18 weeks. Unfortunately, during this time, other than one disabled space, there will be no parking available at the surgery so please allow extra time to get to your appointments.
Catch up breast screening
A number of older women are to be offered a catch-up breast screen, because they didn’t get the invitation to their final screen. This was caused by a problem in the screening IT system and different ways that regions issue invitations to patients.
NHS Breast Screening Services have apologised, and are writing to the affected women to offer them every possible support with the details of a free helpline if they need more advice.
Public Health England identified the issue and have carried out a detailed investigation of the system, fixed the IT problem and put in place manual failsafes to make sure this doesn’t happen again.
The routine NHS Breast Screening programme invites more than 2.5 million women every year for a test. The number of women identified as missing their final invitation because of this, is less than 1% of all invitations issued by the breast screening programme since 2009.
Getting treatment for a non-emergency illness or injury
New Devon Clinical Commissioning Groups want to hear from people about their experiences of getting treatment for non-emergency injury and illness. Please complete the short survey by visiting https://www.surveymonkey.co.uk/r/MBWGF5J to have your say on how easy it is to get the right help if you, or someone you look after, has an injury or illness that is not an emergency.
Visit us on Facebook
If you are registered with our surgery did you know you can:
- access all blood results saving a telephone call to the practice
- order repeat prescriptions, and change pharmacy if wish
- book, and cancel, GP appointments
- view your summary care record – this is the information that health professionals access if you’re seen “out of hours in hospital or another site”
- access details of vaccinations you’ve received through viewing your detailed coded record – will assist you when filling out forms and saving you a call to the practice
Click here for further details.
** Be Aware **
We'd like to inform you of the change you will face should you sign up to any payable online GP services that have recently been advertised on television (e.g. www.pushdoctor.co.uk). This is different to the online access registration service that we offer at Bramblehaies Surgery.
These companies act as a GP practice and offer online GP consultations, prescription services and more.
Should you opt in and register on any of these websites it will trigger a new practice registration with NHS England. This, in turn will de-register/deduct you as a patient at Bramblehaies Surgery.
This will mean that any service (consultation, prescription etc) notes that are recorded will not be transferred to your current patient record at the practice.
Please ensure to check their terms and conditions prior to accepting any agreement.
Let your friends and family know.
Following a global shortage of Hepatitis A and Hepatitis B vaccinations supplies are expected to improve in 2018. Supply will remain constrained due to backlog demand and will initially be available for those at highest immediate risk. Please contact the surgery for further information.
Comments and Suggestions
We are always looking for feedback on ways we could improve current services and facilities for our patients, and welcome ideas for new services you wish for us to consider. Please follow this link to provide your feedback.